Executive: IT Core Design & Delivery
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Description
We are looking for an IT Core Design & Delivery Executive who will manage and maintain the standard IT Architecture across the Group, fulfilling the client's strategy and delivering their mission for leading innovation and customer experience.Responsibilities:
- Work with key stakeholders and the Group Chief Information and Technology Officer in the development and roadmap for the IT Core Design and Delivery strategy
- Drive innovation and develop the technology strategy to ensure the competitive positioning of the client
- Align technology platforms to support the new revenue streams of the company
- Develop an IT Plan aligned to the strategic direction for IT and guide all staff in the achievement of this vision
- Develop and maintain the IT Architecture and Design principles and standards across the IT domains for the Group
- Develop the Solution Blueprints for standard service implementations
- Maintain the application portfolio and review the roadmap for alignment to the client’s business strategy to ICT core design and delivery strategy and requirements
- Assess, approve and monitor all IT CAPEX and OPEX budgets across the Group
- Provide cost effective IT services, while achieving business objectives
- Setting technology CAPEX management in the IT space to optimise TCO and drive ROI improvements where applicable (including but not limited to licensing optimisations, lease vs buy, CAPEX deferrals and new pricing models)
- Define and evaluate customer experience KPIs, IT KPIs definitions and processes advise on specific actions
- Evaluate new Technologies and innovation and incorporate them into the architecture. Research technologies and develop a business case for the their incorporation within the group
- Provide input to technology/service frame agreements to ensure alignment with the technology strategy
- Work with all key Group partners and suppliers to ensure strong partnerships and ensure alignment to service levels
- Liaise with strategic vendors and third party content providers to develop and influence longterm roadmaps
- Conduct vendor selection and standardization for all IT
- Be at the forefront of new technologies enabling the introduction of new products and services and their integration and incorporation
- Manage and oversee the IT Design and Delivery capabilities across the entire value chain ensuring appropriate levels of service
- Ensure coordination with Managed Operations team
- Maintain IT Governance across the Group and report on compliance and IT Risks
- Recommend policies, procedures and associated technical implementation standards, methodologies, frameworks and guidelines
- Be the advocate for improving the IT and Technology environment, taking the company to the next level for improved business practices
- Implement and define effective IT and Technology project management expertise that encompass the process of planning, organising and delineating project responsibilities to meet group business goals and objectives
Professional background
- Minimum 4-year Academic Degree
- MBA / Masters advantageous
- Relevant certification/accreditation/membership
- English, French and Arabic (advantageous)
- Minimum 5 years Executive experience leading a large-scale technology team
- 5 – 10 years in telecommunications industry
- Experience in global/multinational enterprise, coupled with working in emerging markets
- Work across diverse cultures and geographies
- Proven track record of business improvement and strategy development
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