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Redesign of Customer Experience OSS/BSS support systems

Duration: 1 Year

Region: Jakarta

Mode: On-Site

Daily rate: 700 USD

This opportunity has been closed.

The position is no longer available. We will continue to work to offer you better suited opportunities.

Description
Our client, a large technological consultancy, is looking for a senior consultant to support, at a Mobile Network Operator, the review and redesign of of all OSS/BSS systems related to Customer Experience. With main objective being to narrow down the number of current legacy systems. 

The consultant should have:
  • IT Consultancy and solution architecture background
  • Strong background in customer experience related systems (such as CRM)
  • Good business sense
  • Be able to both understand technical requirements and business implications