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I am interested in telco propositions for the consumer market based on service, any benchmark? Thanks!

Pau

Created 12/09/2018

For example, check this one from T-Mobile USA

https://www.ecnmag.com/news/2018/08/t-mobile-targets-customer-service-frustration-latest-un-carrier-move

3 replies

Ivo

2 years ago

check out swisscom. they do a lot

Raymond

2 years ago

https://www.slideshare.net/juancarlossanchez6/why-customer-value-propositions-really-matter

Pau

2 years ago

Hey Thanks!

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