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MSA Manager for Infraco in KSA

Duration: 12-24 months

Region: Saudi Arabia

Mode: On-site

Daily rate: TBD

This opportunity has been closed.

The position is no longer available. We will continue to work to offer you better suited opportunities.

Our client is a world leading infrastructure management company that is setting up a managed services unit to run a new Mobile Telecom Infraco in Saudi Arabia.

We are looking to put in place a best in class team that can start-up the business and run it creating the first Mobile Telecom Infraco in Saudi Arabia. This operation will provide the best customer experience and operations to successfully create a service provider to serve the Saudi Arabia telecom landscape.

This position is critical to the success, profitability and customer satisfaction covering the following aspects:
  • Develop Master Service Agreements with MNOs to cover scope, SLAs and economics within manageable risk
  • Assess the available assets and services requested in the agreement against Infraco assets and capabilities to ensure desired customer service and target economics
  • Negotiate with MNOs scope and terms of agreement to maximise customer satisfaction and profitability
  • Assess business cases and economic value of contracts to get the required approvals
  • Interface with relevant areas of the organisation, clients and partners to ensure viable agreements within manageable risk
  • Assess client value and potential to provide a successful agreement framework 
Professional background
  • Experience in end-to-end infrastructure managed services
  • Strong commercial business development knowledge of managed services offerings
  • Strong knowledge of technical aspects of infrastructure managed services 
  • Experienced in complex MSA definition and negotiation
  • Good experience in business planning and pricing of managed service solutions
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