Digital Customer Experience Specialist
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Descripción
Our client, a leading multinational consulting company, is looking for a Telecom Customer Experience Digital Processes specialist
- Develop clear internal and external digital vision and strategy, digitize select high impact internal and external customer touch points, and simplify key processes
Experiencia profesional
- Prior experience of developing digital strategy at telcos/other industries, revamping Customer Experience, revamping top 50 processes at telcos, etc
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