Telecom Product Expert
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Descripción
There will be 2 phases of the project that will have the following tasks:
- Capabilities and phasing
- Product simplification & target portfolio
- Coexistence & customer transfer
- Data cleansing
- Listing of business KPIs and mapping to customer journeys & channel mix
- Each position has a B2C and a B2B component
Experiencia profesional
- Understanding of telecom products, services, offers and relation between the same from design, provisioning and billing perspective
- Understanding of solution design, billing, operations + business analytics
- Understanding of regulations on telecom products, services, customers (TRA or any other related regulations in UAE)
- Ability to model scenarios for decision making (scripts, excel etc.)
- Ability to elaborate BSS capabilities for vendor contracting
- Telecom industry experience is a must
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