Telecom Product Expert
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Description
Our client, a large telecommunications company based in UAE, is building a new set of IT services and is looking for several B2B and B2C Telecom Experts to join their project.
Start date is ASAP and the initial duration is until September. There is a possibility that the contract will be extended and or/ the expert will be offered a permanent role later on.
There will be 2 phases of the project that will have the following tasks:
The Product experts will support program core team members with focus on Telco Products Mobile, Home & B2B fixed.
There will be 2 phases of the project that will have the following tasks:
- Capabilities and phasing
- Product simplification & target portfolio
- Coexistence & customer transfer
- Data cleansing
- Listing of business KPIs and mapping to customer journeys & channel mix
- Each position has a B2C and a B2B component
Professional background
- Understanding of telecom products, services, offers and relation between the same from design, provisioning and billing perspective
- Understanding of solution design, billing, operations + business analytics
- Understanding of regulations on telecom products, services, customers (TRA or any other related regulations in UAE)
- Ability to model scenarios for decision making (scripts, excel etc.)
- Ability to elaborate BSS capabilities for vendor contracting
- Telecom industry experience is a must
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