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Robert T.

2 weeks

IoT: The Latest News and Trends

According to a report by Data Bridge Market Research, the global consumer IoT market is expected to rise from its initial estimated value of USD 47.50 billion in 2018 to an estimated value of USD 172.34 billion by 2026, registering a CAGR of 17.48% in the forecast period of 2019-2026.

At this point, we've all probably had some sort of experience with an IoT solution or application, but innovation moves at a faster speed than we can keep up.

To keep in check, I've gathered some of the latest articles related to IoT trends and news.

What are some of the latest news around IoT out there?

Comercial IoT and Automation

IoT brings a lot of benefits to building and supply chain. From thermostats that allow to measure humidity and temperature to reducing costs by helping to implement an automatic lighting control.

Strengthening security within IoT

The nature of IoT raises a lot of concerns about security and privacy. To address those, some initiatives have launched to support and review networks and features. One of those initiatives is The Zigbee Alliance workgroup comprised of leading IoT companies including Amazon, Comcast, Exegin, Kwikset, Landis+Gyr, LEEDARSON, Legrand, MMB Networks, NXP, OSRAM, Schneider Electric, Silicon Labs, Somfy.

Nokia brings IoT to farmers in Brazil

Along with ConectarGRO, Nokia is offering its connectivity services to improve and boost productivity for farmers in Brazil.

IoT Applications in Healthcare - Growing Market

From new ways to measure and control glucose to more efficient patient management systems, the possibilities are endless for IoT in the healthcare industry.

Want to continue reading about IoT? Check our previously published articles:

Smart Home & IoT: Future and Security

How IoT Is Disrupting the Supply Chain

How can we make suitable Customer Experience schemes for each market in a multi-country implementation?

Rolf

Created 04/01/2019

15 replies

Birgit

1 month ago

Best reply

Indeed a great question this can be answered by touching multiple aspects:
STRATEGY
- generell Strategy just look at customer value and define “complexity” and engagement
- UX Strategy needs to be based on customer insights, customer segment incl. cultural and legal aspects as relevant per different market and how brand is perceived in the various market etc.
- Technology/Software/Platform
Look for a technology solution that allows you to for example: cluster your target audience and create experiences/sites that cover these and allow for different maybe lighter versions per different country. Easiest is: Big/Medium/Small. I used to work with a multi side solution that allowed smaller markets to tailor certain aspects of the experience to localize it.

But as said by others before ít all depends on your product/brand. Still a great question :)

Tom

5 months ago

Your question is quite broad. Is it targeted to the technical practicability or “how to create suitable CX schemes”?

Rolf

3 weeks ago

It’s more how to create CX schemes focused on multi-country. Thanks, Hoffman.

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Telco Transformation Senior Project Manager

Duration: 5 months

Region: Manila, Philippines

Mode: On-site

Daily rate: EUR 400 per day

Description

Our client, a consulting firm with a focus on Digital Transformation and Information Technologies, is currently looking for a Telco Transformation Senior Project Manager to participate in a 5 months project in Philipines.

The responsibilities of the role:

PMO
Change management
Customer journeys mapping and processes
Workforce management (WFM)
Digital channel assessment

In parallel, there is also a continuous improvement team that will implement the quick wins.

Professional background

Extensive experience in Project Management
Extensive experience in the Telecom industry
Good understanding of business areas of Telecom
Knowledge of the main processes of Telecommunications operators and experience managing the processes

CK

Carlos Kusí

1 week

What Goes Into a Digital Transformation Strategy

According to a study conducted by Smart Insight, 34% of companies have already undergone a digital transformation.

As of right now, we can only think and imagine what enterprises will look like in 10 or 20 years. Deloitte made a video with some future scenarios that could stem from the current digital transformation programs:

Although it sounds technical, a digital transformation strategy is not only about updating and changing the technology of a business, but rather, it is a complete metamorphosis of processes, culture, and guidelines.

What are some processes that need updating during a digital transformation strategy?

The road to digital transformation requires a deep understanding of the digital landscape and informed decisions to move forward in the successful implementation of new operations.

Some of these include:

Role Transformation

One of the first aspects of process changes during a digital transformation strategy starts from the inside out, and from the top. The role of board members and C-level professionals will shift completely and decisions will need to be made when it comes transforming and creating new roles that are more in tune with the times.

This article by IVC goes more in-depth into the new aspect of current roles and new roles that will need to be appointed.

Redefinition of business strategy

As digitization continues, the behaviors and needs of customers are constantly transforming and businesses need to keep up with the changes. An example of this in retail is how customers find your products, and a report by Synchrony states that 85% of baby boomers research products on their web browsers.

While when it comes to the way people make purchases and their preferences, 68% of millennials demand the convenience of omnichannel accessibility during their shopping journey (Accenture).

Now, these types of consumer behavior are occurring everywhere, so one of the first processes of a digital transformation strategy should be a redefinition of the business value proposition, catering to the digitized world and society.

This table created by IBM Institute for Business Value puts it into perspective:

Better data management

Now, with the launch of GDPR in Europe, every business had to make significant changes related to data privacy and management within their company. But with digital transformation, we need to look a little bit further than security. For example, aside from better protection and use, data could bring lots of value to a business when leveraged correctly. From learning information about customers to moving towards personalization.

The incorporation of AI and Machine Learning for those purposes will need to be evaluated. However, we must not forget the importance of collecting and managing data in a serious and ethical way.

Read more about similar topics:

3 Simple Steps to Improve Security

Artificial Intelligence is Here & Changing our Everyday Life

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Our client, a management consulting firm with a focus on TMT, is looking for a Management Consulting Manager for a permanent position to be based in GCC, mostly working with clients in Saudi Arabia.

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I am currently in the process of building customer churn prediction model and I have been testing a couple of platforms (ie.Tableau). What platform have you used for this kind of project? Pros/Cons

Jean-Pierre

Created 14/05/2019

20 replies

J

Jose Luis

1 month ago

Dear Jean-Pierre,
I have always used Excel in order to build the prediction model for customer churn. Although I am not an expert in Tableau, Qlik or similar platforms, the tests I have done with them made me conclude that they are excellent tools for data representation, but data need to be ready for such representation, what in fact makes using Excel prior to representing its data and results.
I would also add that these tools make sense depending on the nature of the problem and your database size and structure. Furthermore, if you want to just predict the churn, Excel is probably enough, but if you want to find the key reasons that lead to that churn, and how they impact in the actual rate - so that you can do something about it -, Tableau or Qlik can be great answers to your needs.
Hope it helps. Regards

Jean-Pierre

1 month ago

Hi Jose Luis, thank you so much for your reply. I will be looking into Qlik also but I agree with you in using Excel.

P

Paul

1 month ago

I have worked with a company called Sagacity who have a clever system QTOX. If you want to know more please contact me directly.

Jean-Pierre

1 month ago

Hi Paul, how can I contact you?

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Competency with Sketch, Figma, InVision, MarvelApp, Balsamiq and other product design tools
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Extensive experience in the telecom industry
Management consulting background
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IoT: The Latest News and Trends

What are some of the latest news around IoT out there?

Comercial IoT and Automation

Strengthening security within IoT

Nokia brings IoT to farmers in Brazil

IoT Applications in Healthcare - Growing Market

Description

Professional background

What Goes Into a Digital Transformation Strategy

What are some processes that need updating during a digital transformation strategy?

Role Transformation

Redefinition of business strategy

Better data management

Description

Professional background

Description

Professional background

Description

Professional background

Description

Professional background

Description

Professional background

Description

Professional background

Description

Professional background

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