It depends on the requirement of the customer who selects the Data Centers from these two options as these two options cater two requirements sets of Data Centers.

Michael

4 months ago

Two data centers geographically dispersed is always preferred for redundancy. Natural disasters, power outages and geo political contingency always should be thought about. Companies that can only afford one location are usually not considered during competitive bidding processes due to risks their potential clients would have to endure. If it’s a consumer only solution without business to business considerations, then you should have a back up agreement with an outsourced vendor In case you experience one of the situations previously mentioned. If you need to discuss further: Michael.t.mclaughlin@verizon.net or 914-907-7705.

didier

4 months ago

This is probably the best answer : geo diversity and redundancy offers a much higher value proposition - it also offers the options to run Primary A and Primary B in Alternance which caters for the top tier of customers requirements

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Jean-Pierre Tenant

4 days

The road to Digital Transformation

Digital Transformation a crucial process that all organizations must go through to keep up with the fast-pacing technological advancements happening left and right. A lot goes into it, from improving and updating tools, transitioning to cloud systems and changing dated processes to include digital solutions and operations.

What are some things to have in mind on the road to digital transformation?

1. It starts from the top

The digital transformation process must start with C-suite executives and board members and then move down to the rest of departments and teams in an organization. These roles are evolving and it is key for the executive in charge of driving digital transformation, to have a deep understanding of the digital landscape, to know what they're up against and to dive deep into the solutions, the competition and the tools needed to proceed.

2. It is a slow and challenging process

Many talk about the changes that need to happen but it has been quite a slow change with challenges that include failure to allocate budget, transmitting the importance of it to employees and ensuring the security of digital systems.

3. Strategic Communication is Key

The path to digital transformation creates a story around it and both in its implementation and its promotion, it is important to communicate changes and progress effectively.

Here's a video that outlines the importance of the communication aspect of digital transformation.

4. It's time to focus on security

A very important aspect of all things digital is setting a special and close focus on security and privacy. We're not talking only cybercrime, but also employee education of the fact that passwords and information need to be protected in every step of the way.

A report by Gartner cited: “Digital business move at a faster pace than traditional business, and traditional security approaches designed for maximum control will no longer work in the new era of digital innovation.” We can all agree on that statement after experiencing the changes brought by the GDPR.

It's a moment of changes and embracing those changes. More importantly, it is a moment of getting more knowledge about what's to come and how to tackle it. Competitors are moving fast and growth will probably depend on the successful implementation of new processes.

What is your experience with Digital Transformation? Have a question about the industry? Go to the My Hub section of your Outvise profile and start a conversation with our experts.

Robert T.

1 week

Smart Cities: Securing the Neighborhoods

As we continue moving towards making sense of data and using it to develop and harness sensors and connectivity, the question of security is raised. How can all these new technologies help in making our lives more secure? Aside from smart home applications, we want to see how the IoT will completely transform smart cities.

How can IoT secure Smart Cities?

A few years back in 2016, the city of Detroit in the United States reported a reduction of their crime rate by a 50% with the launch of various initiatives such as Project Green Light. The project consisted in installing cameras in certain strategic locations and assigning police officers to track the footage of the cloud-based video surveillance equipment. The result? It helped officers catch criminals right after and improved the search for suspects. It also allowed them to identify and track criminal patterns to work on crime prevention.

Now 3 years later and with technology advancing at higher speeds, the solutions have broadened. This past January, at the CES conference, many interesting IoT products were on display that included flying taxis - yes! Now, since we're on the topic of safety, here are some innovative solutions in IoT that are meant to reduce crime and secure our lives.

Connected Lamp Posts

In August of 2018, Hong Kong installed lamp posts that are connected to a wifi network to "enable real-time collection of city data, such as weather, air quality, temperature, people and/or vehicle flow related information, for city management and the support of various applications of smart city initiatives." Aside from improving lighting and providing important updates about traffic and weather, these sensors also serve as wifi hotspots.

Communication for Traffic Safety

The talk about improving vehicle-to-vehicle communication to reduce traffic accidents have advanced. Here's a video that shows how V2V could potentially save a life.

Gunshot Detection with IoT

The police in Colorado have been testing an IoT-powered gunshot detection solution: " a network of acoustic sensors that detects when a shot is fired, pinpoints the location of the gunfire and immediately notifies police"

This technology aims to accelerate the response of the police when gunshots are fired and also to deter criminals from pulling the trigger.

Many smart cities are focusing the use of IoT on infrastructure, but public safety is also a big concern that needs to be addressed. We look forward to witnessing continuous innovation in this sector as well as others that can help advance our society.

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Mobile Network Support Engineer M/F

Mode: Full-time position

Region: Paris /Bordeaux

Description

Our client, a Telecom company, is looking for several Mobile Network Support Engineers to join their team in Paris and Bordeaux.

The engineers will join the specific operations department in charge of handling mobile incidents for the key account customers. The main task is to guarantee the delivery of services in compliance with the commitments (time/cost/quality), ensuring customer satisfaction.

The responsibilities of the role include:

Solve the customers' mobile incidents using technical skills and internal and external resources
Manage the stakeholders and ensure that SLAs are respected
Analyze performance indicators on network equipment
Provide incident reports on demand, and periodic summaries
Travel to the customers' premises as part of COMEX (Operations Committee)
Ensure reliable and regular communication with the customers

Professional background

Native French speaker
Solid knowledge of mobile networks (2G/3G/4G Radio, dedicated LTE coverage, VoLTE, VoWIFI...)
Ability to solve network problems (data saturation, QOS problem, radio coverage, network loss, quality degradation...)
2-10 years of experience in technical assistance
Familiar with the latest generation radio equipment from equipment manufacturers Ericsson and Huawei
Previous experience in a support structure or technical department, ideally with another operator

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Infrastructure Strategy Planning Expert

Mode: Full-time position

Region: Riyadh, Saudi Arabia

Description

We are looking for an Infrastructure Strategy Planning Expert to work for our client, a leading Telecom company, in Riyadh, Saudi Arabia.

The main responsibilities of the role include:

Reporting to Section Manager
Defining network infrastructure strategy and road maps and assessing network infrastructure technologies
Driving the network infrastructure
Analysing performance reports, applying BI analytics and ensuring infrastructure pain points are identified and mitigated
Participating in the development and implementation of financial planning/CAPEX of network enhancement and optimization initiatives
Doing scenario planning, building business cases and running simulations and sensitivity analysis
Providing support in the development of the financial overview
Consolidating optimized network infrastructure blueprints into Technology and Operations' annual budget; building 3 years’ financial projections
Coordinating and liaising with stakeholders

Professional background

10+ years of overall experience
A degree in Computer engineering, Computer networking or Network engineering
Knowledge of network infrastructure technologies across all telecom network landscape encompassing NFV/SDN, NG-DWDM, IP/MPLS, Segment Routing, ROADM, Decentralized networks etc
Knowledge of infrastructure standards such as ETSI, 3GPP, ONF (ONUS, CORD, MEC), TIP, IETF etc
Knowledge of network infrastructure security standards
Knowledge of WAN-SDN, SDN-DC, SD-WAN
Knowledge of data centre design
Costing principles and models
Knowledge of FCAPS, reporting and analytics
Knowledge of automation, API as well as aware of future trends such as AI, Intent-based provisioning etc.
Knowledge of access and core technologies as well as fixed and mobile networks
Desirable certifications include CCNP, JNCIP, CCIE, JNCIE, ONF, Virtualization and SDN certificates such as from Redhat, OpenStack, etc

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Fixed Network Support Engineer M/F

Mode: Full-time position

Region: Paris /Bordeaux

Description

Our client, a Telecom company, is looking for several Fixed Network Support Engineers to join their team in Paris and Bordeaux.

The engineers will join the specific operations department in charge of handling data and/or voice incidents for the key account customers.
The main task is to guarantee the delivery of services in compliance with the commitments (time/cost/quality), ensuring customer satisfaction.

The responsibilities of the role include:

Solve the customers' Data and VOIP incidents
Manage stakeholders and partners: access providers, installers, integrators and ensure that commitments are respected
Analyze performance indicators on network equipment
Provide incident reports on demand and periodic summaries
Visit the clients very occasionally to support field interventions and better understand the problems
Participate in the continuous improvement of business processes and tools, allowing you to improve quality and performance
Ensure reliable and regular communication with the customers

Professional background

Native French speaker
2-10 years of experience in technical assistance
Experience supporting telecom network solutions for another telephone operator or integrator
Expertise in Network technologies (Routing, Switching, Firewall, Redundancy, Security), ideally reinforced by notions of VoIP (SIP, Gateway, QoS) and equipment certification, in particular, Cisco, Huawei.
DSL, ETHERNET, FTTH, FTTH, FTTO structures, VPN networks, and UTM solutions
Knowledge of PUBLIC (IPsec) and OPERATOR (L2VPN and L3VPN) VPNs as well as redundancy mechanisms (VRRP)
MPLS, VPLS and routing protocols OSPF, RIP, EIGRP, BGP, L2TP tunnel and its components, VRF and LNS concept
Equipment: Cisco, Huawei, Zyxel, Redback, Rad
Some knowledge of VoIP (SIP, TRUNKSIP, MGCP, CODEC, Gateway ONE ACCESS or PATON, QOS : SLA, policing, shaping).

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Senior Technical expert- FTTH/DD

Duration: 4 weeks

Region: UK

Mode: Contractor

Daily rate: TBD

Description

We are looking for a senior experienced technical expert to lead the TDD stream of a combined CDD/TDD exercise for a UK regional infrastructure builder.

Technical due diligence

1. Network assessment (looking at suppliers, redundancy, age, monitoring, etc.) – particular focus on how the network is planned to be constructed in the newbuild areas

Planning tools
Physical construction methods
Construction partners and availability of labour

2. Quality and capacity assessment

Availability / failure rates
Extensibility
Capacity / utilisation

3. Operational assessment – focus both on how current operations can support the build programme and how they will support the infrastructure once built

4. Risk assessment – including implementation risks of the newbuild

Network failure
Capacity bottlenecks
Security risks
Other risks

5. Capex assessment

Assessment of different capex items
Other Capex

Professional background

Technical Due Diligence
Telecom industry knowledge
Capex

In what ways is 5G increasing expenditure for Telco operations? Looking for opinions.

Robert T.

Created 05/03/2019

6 replies

Antoine

1 week ago

THis is a bit vague question. Expenditures will increae because you have to deploy a whole new Radio access network along with a dedicated core network. In addition many functions will have to be virtualized. This requires your operations and organization to change. This change is heavy and coslty in term of transformation of processes with all HR related issues.

Abid

1 week ago

For sure expenditures will increae because companies will have to deploy a whole new setup and also countries like pakistan operators will buy license for 5G..

Edward

1 week ago

I think increasing expenditures is the focus. ROI will have far more impact than CAPEX. Most operators didn’t get 4G LTE rolled out comprehensively to maximize ROI so it doesn’t look promising they will do better with 5G.

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Senior Manager: Charging and Billing

Mode: Full-time position

Region: South Africa

Description

Our client, a leading telecom provider with operations across Africa and the Middle East, is looking for a Senior Manager: Charging and Billing.

The responsibilities of the role:

Own the strategy and the roadmap related to Charging and Billing platforms
Actively manage the key vendors
Monitor incident escalations and quality of service delivered by third party vendors
Provide input in the selection of suitable technologies and billing solutions and negotiate/manage contracts with vendors accordingly
Apply technical knowledge in ensuring seamless customisation and installation of billing solutions based on user/organisational requirements
Develop a proactive maintenance cycle per billing solution and ensure that application documentation is up-to-date at all times
Assist in problem investigation, analysis and resolution for billing solutions.
Conduct verification of all billing platforms problems and provide necessary support to User and corrective action
Identify and define system/process requirements necessary to control and resolve revenue leakage/opportunities
Set up new and enhance the existing controls to mitigate the risks associated with it (revenue assurance)
Work with the overall solution architect to help identify architecture-related issues, constraints, options and opportunities, own the process to analyse such items and propose a solution that is aligned to the overall billing / revenue assurance solution architecture
Mentor, direct and train staff and perform as the technical lead on projects (as required)

Professional background

Minimum 4-year Academic Degree (B Eng / BSc Degree preferred)
Master’s degree (advantageous)
Relevant certification/accreditation/membership with professional body as required for role
Fluent in English and language of country (preferable)
South African citizen, EE eligible
Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry / area of specialisation
Worked across diverse cultures and geographies (advantageous)
Experience working in a large organisation
Working experience of Ericsson Charging System is advantageous

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Senior Manager: Customer Channels

Mode: Full-time position

Region: Johannesburg, South Africa

Description

Our client, a telecom provider with operations across Africa and the Middle East is looking for a Senior Manager: Customer Channels who should provide leadership and drive innovation on technology solutions around all customer channels and touchpoints.

The responsibilities of the role:

Lead the implementation of the Customer Channels strategy
Ensure effective implementation of the Customer Channels strategy by means of providing direction, structure, business plans and support
Apply and maintain standards, principles, and processes for overall management of Customer Channels
Manage the unification of portals and channels to service all customers/partners/agents
Drive a demand management process to ensure that portal framework remains standard across all operations
Manage and resolve escalations that have impact on the critical path of service delivery to customers.
Provide technical leadership on projects involving Customer Channels and provide input into the review of all projects initiated
Review key risks, issues, and dependencies relating to Customer Channels

Professional background

Minimum 4-year Academic Degree with Honours (B Eng / BSc Degree preferred - MBA / Masters advantageous
English, French and Arabic (advantageous)
Relevant certification/accreditation/membership with professional body as required for role
Minimum 5 years’ Senior Management experience
Minimum 3 years’ relevant sector/industry/area of specialization
Work across diverse cultures and geographies
Proven track record of business improvement and strategy development
Understanding of the OpCo technology, business and regulatory context
Timely decision making and reporting

We have increased our effectiveness by adding specialist contractors to support our teams, getting the job done and beefing up our skills.

Outvise has provided me with a range of relevant opportunities in my field and treated my placement with dedication and confidentiality. They were thorough and efficient and kept me fully informed at all stages of the process. I greatly appreciate the work they did.

Hiring the right specialist was the most cost effective way to set up a new functional design and change management methodology while coaching our teams at the same time.

Christian
Hindennach

Andrea Brandt
Network expert

Paul Norman

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