Telecom Data Expert
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Descripción
Start date is ASAP and the initial duration is until September. There is a possibility that the contract will be extended and or/ the expert will be offered a permanent role later on.
Our client is looking for Telecom Data Experts with experience B2B and B2C.
- The B2C Telecom Data Expert is expected to have experience with managing mass data cleansing (DW)
- The B2B Telecom Data Expert is expected to be into extracting, cleansing data from multiple sources (BI- data extraction from multiple sources for different client services)
There will be 2 phases of the project that will have the following tasks:
- Capabilities and phasing
- Product simplification & target portfolio
- Coexistence & customer transfer
- Data cleansing
- Listing of business KPIs and mapping to customer journeys & channel mix
- Documentation of principles for data cleansing
- Identification of existing data sources & relation (customer, plan, service, billing …)
- Data extraction (to understand customer, product, service relation)
- Customer data analysis to support decision making
- Identification of existing data issues (completeness, integrity…)
- Segments, details of proposed migration approach
- Detailed steps for customer data enrichment/correction (i.e. how to create a customer view and not a contract view)
Experiencia profesional
- Understanding of data sources from a Telecom perspective (CRM, Billing, Product Catalogue etc.)
- Understanding of data structures and models for standard platforms/technologies (Oracle RDB, SQL, Teradata etc.)
- Able to write scripts for data extraction, data cleansing, integrity checks etc.
- Able to support data-driven decision making with respect to products rationalization, customer segments/rationalization, data analysis etc.
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