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BA for a Telecom Enterprise process review

Duration: 8 weeks

Region: Africa / Johannesburg

Mode: On-site

Daily rate: TBD

This opportunity has been closed.

The position is no longer available. We will continue to work to offer you better suited opportunities.

Description
Our client, a leading South African telecom player, is looking for a Business Analyst to capture and document the business needs of the Enterprise Business Unit in the context of a review of key processes.

The exercise will cover 2-3 countries with the objective to address the key pain points that have been identified. The Business Analyst will have to:
  • Assess the main pain points through interviews and workshops
  • Identify the improvement areas for the existing processes and pain points 
  • Define and align the new target processes based on impact and feasibility
  • Highlight the requirements for the new process launch
Professional background
  • 3-5 years of experience as a Business Analyst
  • Experience working in telecom for Enterprise Business
  • Certified process framework knowledge (e-TOM...)
  • Used to running workshops and engaging key stakeholders
  • Comfortable in managing complex organisations across multiple countries
  • Negotiation and facilitation


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Hiring Talent?

Get a quick view of our unique benefits

Check our ONE PAGER