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DescriptionOur client, a top management consulting firm, is looking for an experienced IT Architect that can drive a Customer Experience transformation project for their Telecom client in Indonesia. The IT Architect will be in close contact with the clientâ€™s IT team and will have to have an end to end vision of the project.
As an IT Architect you will:
- Assess the current environment
- Design the architecture
- Propose a solution that is aligned with the current customized environment
- Prepare migration plans for the re-set of the customer experience
- Assess vendors
- Lead the implementation
- Support the project after the implementation
- IT Architecture experience around OSS / BSS (5+ years)
- Hands on experience on solution design, as-is assessment and transition planning
- Able to understand and assess the complexities of the IT environment, which is mostly customized
- Specific knowledge in the following platforms: CRM, fulfillment, and assurance. Billing is a plus
- Digital Transformation project experience
- IT architect comfortable with IT implementation and able to face off competently to the clientâ€™s strategy, architecture, dev and ops team
- Strong experience in defining and evaluating RFPs and vendor selection
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