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Postpaid Segment Manager

Mode: Full-time position

Region: South Africa

This opportunity has been closed.

The position is no longer available. We will continue to work to offer you better suited opportunities.

Description

    This position corresponds to a general manager with extensive experience in post-paid markets to accelerate the adoption of the customer base, customer satisfaction increase and revenue uptake for this segment.
    • Our client is the main challenger in a mature African market and it aims to accelerate its presence in this market to challenge the current market leader. 
    • The position will require:
      • Strong knowledge and hands-on experience at defining post-paid value propositions and GTM
      • End-to-end customer lifecycle definition and management
      • Focus on customer base management and retention
      • Ongoing repositioning and NPS improvement for the segment
    • This role will have a full organisation to develop offerings, GTM and customer management

Professional background

    • Over 8 years experience as segment head for postpaid
    • Total telecom experience >10 years
    • Experience in mature markets with relevant post-paid competition
    • Results oriented
    • Overall commercial teams management