Postpaid Segment Manager

Description

This position corresponds to a general manager with extensive experience in post-paid markets to accelerate the adoption of the customer base, customer satisfaction increase and revenue uptake for this segment.
• Our client is the main challenger in a mature African market and it aims to accelerate its presence in this market to challenge the current market leader. 
• The position will require:
• Strong knowledge and hands-on experience at defining post-paid value propositions and GTM
• End-to-end customer lifecycle definition and management
• Focus on customer base management and retention
• Ongoing repositioning and NPS improvement for the segment
• This role will have a full organisation to develop offerings, GTM and customer management

Professional background

• Over 8 years experience as segment head for postpaid
• Total telecom experience >10 years
• Experience in mature markets with relevant post-paid competition
• Results oriented
• Overall commercial teams management